Falcon Embroidery is a leading website in the world of Machine Embroidery. With over a collection of 4000+ embroidery designs and a huge variety of digital services, Falcon has proven to be a one-stop shop that offers the best prices and turnaround time.  

Shopping here at Falcon Embroidery is always fun because no other store offers as many discounts, freebies, and bargains. If you’re new here or an old customer who wants to improve their shopping experience here at Falcon then you are at the right place.  

You are in for a ride because you are just about to learn all the ways you can be an efficient shopper. 

1. Never miss out on anything! 
We try our best to make sure you never miss out on any deal which is why we leave an update on multiple platforms. If you’re wondering which platforms, here is a list of them all: 
- Subscribe to our Newsletter 
- Tiktok  

2. Find Discounts 
You can stay updated by joining us on your desired platforms but, if you still miss the updates then you can just always visit our “Specials” Page on our store. All discounts show up there. Even if you see no updates, always check the Specials page because we love sneaking in some discounts!  

3. Claim your Rewards 
Rewards are a way we give back to our customers who shop. Have a better shopping experience by never missing out on Rewards. You get free design(s) for shopping! How cool is that? Check our Shop’s header to always find out what amount is eligible for a reward (as low as $1). Add products that total up to the required amount, go to your Cart page, scroll down and you will see your reward!

4. Learn about Store Credits and Use them wisely 
We sometimes offer a code that allows you a credit on our store. Whatever you buy, depending on the credit amount, it’s on us! If you have a $2 store credit, any $2 design or designs worth $2 altogether are free for you to get. You can use credits when there’s a sale going on so you can get your favorite design without the restriction of a tight budget! We notify about credits in our Facebook & Telegram Group.  

5. Keep an eye out for BOGO Offers 
Buy x Get y Offers are really just a huge bargain. Whenever we offer BOGO offers, we offer it on various different categories or products. This way you can find a new category or a different range of designs to love and try out. Always check our Store’s Header to stay notified about such offers.  

6. Use the “Surprise Me” Page! 
“Surprise Me” is a fairly new feature on our store that shows you totally random designs that you probably have never seen on our store. We have 6000+ embroidery designs on our store, if you have seen 3000 of them, that’s still not half of our collection! Use the “Surprise Me” page to find cool designs that you have missed out on.

7. Why aren’t you using any Coupons? 
Coupons are really just the best. Shopping and getting a flat discount on your whole order? Makes up anyone’s day. We offer Special Coupons on Facebook, Instagram, Telegram, and to our loyal customers. Always read your emails or check your notifications to claim a Coupon. Sometimes, you will find a Spin wheel on our store that you can Spin & win Coupons from (Don’t let it go!). If you still have trouble finding coupons, maybe pop us an email saying you read this article and we will sneak you a special coupon. ???? 

8. Don’t buy the same design twice – Avoid Duplicate Purchase 
Maybe you shop a lot or maybe you forget what you bought last time and repurchase the same design because you loved it (again). While we do offer a refund when somebody makes this mistake but this is only going to waste your time and ours. Save yourself time and energy by just visiting the Design’s information page and it will notify you if you have bought the pattern before. REMEMBER, YOU HAVE TO BE LOGGED INTO YOUR ACCOUNT FIRST TO BE ABLE TO CHECK IF YOU HAVE BOUGHT THE DESIGN BEFORE. 

9. Download your Orders anytime with Ease 
So, you have purchased a lot of designs but didn’t have the time to download them. No need to worry. Just visit “My Account” Page, Click on “Downloads”. Download any design you want. But now, you are looking for a specific design and you have so many designs showing up. Still, no need to worry. Just use the Search bar located right above the “Order ID” table. You can download your designs at any time. Even if you lose them from your hard disk or USB, you can always come back to your account page and download your files. 

10. Reach out for Support – Contact us! 
If you have any questions or if you are facing any difficulties, ANYTHING AT ALL, contact us! We appreciate it when you reach out to us because that also helps us improve your experience as a user. Send us an email at [email protected] or give us a call at +1 (469) 908-0017. If you want quick assistance, click on the little tab at the bottom of your screen to start a live chat with us. Reach us out on Facebook, Telegram, or Instagram – wherever you wish to and we guarantee you a reply and a solution back!  

11. Not what you expected? Get a Refund 
Well, we offer Digital Products so a refund doesn’t make any sense. But that doesn’t mean we do not offer refunds. In some cases, such as a duplicate purchase or non-satisfactory result, we offer a refund or store credits to compensate for your issue. Do not forget that we offer a money-back guarantee on our Digitizing services so there is zero risk involved!  

12. Request or Suggest Embroidery Designs 
Do you wish we had something similar or exactly what you had envisioned in your mind? Is there a kind of design you wish we did? Easy. Post it in our Facebook Group! We get tons of Design suggestions and requests in our Group and we add them all to our digitizing thread. As soon as we upload them, we notify our awaiting members about the release. If you want a specific design made, just leave us an email and we will get you exactly what you need. We offer discounts on Custom digitizing, free revisions, multiple sizes & formats, and a money-back guarantee.  

13. Leave us a Review 
Leaving us a review is the easiest way of supporting us other than shopping from us. When you leave a review, you help us reach a lot more people. The more we reach people, the more chances we have to improve, offer more freebies and give bigger discounts. We appreciate every bit of feedback we get! 
You can also leave a review on a design on our store. 

14. JOIN OUR FACEBOOK GROUP! 
Our Facebook Group is a Machine Embroidery haven. We are a family of more than 11,000 people! We offer so many Special Freebies, Discounts, and Coupons over there. Not only that, we do fun activities, connect with people, have contests, share news, and so much more. You are missing out if you have not joined our Group!