Custom Embroidery Digitizing Service

• Prices may vary according to the size and complexity level of design.

Bulk Pricing Discount:

• Bulk Prices may vary according to the Quantity and their sizes.

Privacy:

• Custom digitized files will never be share/trad/sale with anyone else except you.

Delivery:

• Files will be delivered to your email within the mentioned time.

Turnaround Time: 

• 18 - 24 working hours for normal logos.
• 24 - 36 working hours for complicated logos.
• Contact us if you didn't get your files within the mentioned time.

Support & Order Cancelation:

• Your order will be canceled if you submitted the wrong information.
• Please email us within 2 hours of the order, if you want to cancel your order.
• After 2 hours your cancelation won't be accepted.
• For any query contact us at our email info @ Falconembroidery (remove the spaces).

• Please provide the image of the sew-out in case of any problem.
• We will make a refund if our QA Department is unable to solve your problem.
• We are not responsible for your machine results.
• We will make a refund if there is an issue with the design. 
• The refund will be accepted only when you cancel your order within 2 hours.
• The refund will be accepted only when we are unable to deliver the quality.
  
• The refund will be made within 2 - 4 working days.